Frequently Asked Questions
Everything you need to know about your Arlo tech and orders.
What is the standard shipping time for electronics?
We offer standard shipping which typically takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery.
Do Arlo products come with a warranty?
Yes, all Arlo electronic devices include a comprehensive 1-year limited warranty covering manufacturing defects and hardware malfunctions.
What is your return policy for opened items?
Items can be returned within 30 days of purchase. Opened electronics must be in original condition with all accessories and packaging to be eligible for a full refund.
Are the devices compatible with smart home ecosystems?
Most Arlo products are fully compatible with major smart home platforms, including Amazon Alexa, Google Assistant, and Apple HomeKit.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm and Klarna.